[Resolved] Aircel — Messaging,outgoing call and incoming call are not happening | |
Sir Earlier only messaging was not happening and i talked to customer car service yesterday but now from yesterday outgoing call and incoming call are also not happening. One more thing, yesterday my balance around 66 rupees were deducted without my concern due to automatic activation of some useless pack. So do something about my concern. Aircel no. [protected] Alternate no. [protected] Was this information helpful? | |
Jan 30, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 14, 2016 Aircel Customer Care's response Dear Chandan shashi, We are forwarding your issue to the team. Meanwhile please share the below mentioned details: Any message received upon deduction: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Dec 14, 2016 Updated by Chandan shashi Yes, i received messages about deduction.I am attaching snapshots of the messages   Verified Support Dec 15, 2016 Aircel Customer Care's response Dear Chandan shashi, We regret the inconvenience caused to you. This is to inform you that you got charged twice for activation of Rs 25 through USSD procedure from your end. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 16, 2016 Aircel Customer Care's response Dear Chandan shashi, We have re-escalated your issue to the team. We will share an update soon. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 30, 2016 Aircel Customer Care's response Dear Chandan shashi, We regret the inconvenience caused to you. This is to inform you that you got charged twice for activation of Rs 25 through USSD procedure from your end. Warm Regards, Aircel Social Media Team | |
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