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Aircel

Aircel — Misbehave by customer care executive

Address:Kanpur, Uttar Pradesh, 208001
Website:aircel.com

Today I called customer care centre at 17.06 pm for asking about the vas services on my no. one male customer care excutive name "Akash" received my call .this is not the matter main problem is he"ll not listen my problem and he is in hurry to end my call and and behave very badly and said that (check kr lena) and told me to contact after 4hr Sir now customer care centre like fish market...
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Comments

Dear sir,

I beg to say that I am Amir Chand Gupta. My aircel no. is [protected]. Aircel company many time show any service & cut my balance. when talk costumer care then company member say serverdown at a time.
I request to you please solved my problem & return my 55 rupee balance.

Your Faithfully
Amir Chand Gupta
[protected]

Reply
I bought the aircel sim bearing no.[protected] 5 days before. Still the sim has not been activated. What is the matter?
Reply
Dear Mir Ishfaq,

We regret for the inconvenience caused. Please share your "Alternate No." so that our team can look into your issue.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Dear Mir Ishfaq.

As checked and found that number was already in active status and also you got the complete benefits.

Warm Regards,
Aircel Social Care Team
Reply
Dear Jitender prasad Gupta,

We would like to inform you that as checked there is no wrong balance deduction found on your number if possible then please share the balance deduction date and time so we can check and assist accordingly.

Warm Regards,
Aircel Social Care Team
Reply

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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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