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[Resolved]  Aircel — Missed aircel num and deactivation-[protected]

Address:600004

Sir,

I was missed my postpaid aircel is 2 months back, i want de-activate that num,

Pls deactivate [protected], i wil send actusal usage bill details.

Otherwise i cant able to pay without usage cost, pls do the needful

Once again request to you, pls deactivate number and and send auctual usage bill amount. I konw how many month not working in this number -[protected]

Regards
Nagarajan
[protected]
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Dec 5, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2016
Aircel Customer Care's response Dear nagarajan_mhamba,

Thanks for reaching out to us. Your outstanding bill amount is 1134 and for deactivation, you have to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 04, 2016
Aircel Customer Care's response Dear alok333,

We hope that our team got in touch with you and shared all the requisite information.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

Dear Sir/madam,

This is for your kind information that after recharge of Rs43(rate cutter)today morning its not working and the balance deducted heavily as previously.

This is beyond tolerable.

My mob no-[protected](Aircel), jamshedpur, india.

Plz look into this matter as it happen twice with me.

Thanks & Warm Regards
Alok Das
Reply
Aircel Customer Care's response, Oct 19, 2016
Verified Support
Dear alok333,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Amount Deducted:
Call Duration:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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