[Resolved] Aircel — MNP related | |||||
I m ravi chopra, my aircel no is [protected] is having so much disturbance in my home location most of times they shows no network, so finally on 16th of august i can request to port my no to other service provider nd same day aircel customer care calls me and i said him the problem they said i can resolve your issue but i can't stay more with this service provider so i clearly said to him... No sir i dont want any resolution from ur side i want to port with other operator... 17th of august early morning 3:00 a. M. Aircel msg me your docket number 1-[protected] of mnp related has been raised. Resolution expected by 26/8/16 23:30...??? What is this i can't understand they refused my mnp request i think and of 18th of august i can call 198 customer care they said... (Aapka number port ho jayega) when i asked about this service request & resolution they put my phone down and 1 more interesting msg come on my cellphone is this.. Sr#1-[protected] of type : call charging enquiry is closed & closure date is[protected]... What the hell is this, i can't even ask about any call charge or whatever it is... I want to port out from this poor network kindly help me... Ravi chopra [protected] Was this information helpful? | |||||
Sep 25, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 19, 2016 Aircel Customer Care's response Dear Ravi Chopra, Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Aug 25, 2016 Aircel Customer Care's response Dear Ravi Chopra, We regret the inconvenience caused to you. We would like to inform you that as per our record your port out request has been received on date 17th August’16 and same is in process so we request you to kindly wait till 7 days from request date as per MNP process. Warm Regards, Aircel Social Media Team | |||||
 3 Comments | |||||
Comments
Myself tilok koirala, want to port my aircel number to other network. I requested nd got an UPC . Now I received a message as "your service request number[protected] has been registered with us". Is it going right way ? As I want to port my nmbr as early possible.
Aircel Customer Care's response, Jul 25, 2017
Verified Support
Dear Tilok,
We would like to inform you that your Port Out request is in under process and will be completed till 11 August 2017. Please let us know for any further assistance.
Thanks & regards
Aircel Social Media Team
We would like to inform you that your Port Out request is in under process and will be completed till 11 August 2017. Please let us know for any further assistance.
Thanks & regards
Aircel Social Media Team
Thank you for your response
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No sir i dont want any resolution from ur side i want to port with other operator...
13th of july morning 7:40 AM. Aircel msg me your docket number 1-[protected] of mnp related has been raised. Resolution expected by 7/21/17 19:44:57...???
What is this i can't understand they refused my mnp request i think and of 15th of july i can call [protected] customer care when i asked about this service request & resolution they put my phone down
What the hell is this, i can't even ask about any call charge or whatever it is...
I want to port out from this poor network kindly help me...
Hiranmoyee gope
[protected]
Or
[protected]