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Aircel — MNP request not accepted for prepaid

I am a airtel customer and i have planned to change my network to aircel... i have reached aircel showroom which is located in pachayappas (near taylors road).. after long time my turn come to reach executive and he asking whether i prefer changing to prepaid or postpaid... i said prepaid. he told me to change postpaid. i neglected. suddenly he said there is no availability for prepaid sim. also he is saying about the mnp process and the salary of the employees... finally he saying currently there is no prepaid stock, ... i asked when the stock wil be available. he simply said dont know... also he saying just convert to postpaid and convert into prepaid after 3 months . finally i decided that it is better to continue with airtel...
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Comments

My number is [protected], i have received a massage from aircel recharge with 88 you will get 1GB data, i recharged but it is not come daily i call to customer care it is not connected, what i want to do? i want my data
Reply

Aircel — Prepaid sim

Dear sir,
yesterday i bought a new sim and activate but no balance is recharge in my sim so what can i do
Reply
Dear Thirugnana,

We regret the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Please share the following details so that our team can look into your issue:

Your contact no.:
Store address:
Store executive's name:
Date of visit :


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Dear Customer(villanmega),

Thanks for writing to us. This is to inform you, please visit the retailer from where you have purchased the SIM.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Dear Vinod Chinthoti,

Thank you for reaching us at Social Care.

We have checked your account and found that you have recharged with PI 88 pack on 12thApr’16 for which you have received the data of 500Mb valid for 15 days.

Please share the date of the SMS received, sender ID and message content or else you can also share the screenshot of the SMS received.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply

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