Submit a Complaint
Mobile Service Providers
Aircel

Aircel Mobile — Cheated by false message.

Address:Jaipur, Rajasthan

I have receive msg on 13 august that rs.11= local + std A2A mobile calls @ 10p/min 60 dino tak. so i recharge my no. on 13 august. txn no. RJR[protected]. but this service give me only five days now i have no benefit from recharge and when i complain for this customore care say we have no offer for your no. then what can i do.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 
11 Comments

Related Aircel reviews

[Resolved]Aircel - CSO's are rude to the customers8[Resolved]Aircel - No customer service response!68[Resolved]Aircel - Misbehavior of customer representative!4[Resolved]Aircel Prepaid - My Aircel Number is Not Working119[Resolved]Aircel - Block the calls suddenly without any information!3
View all 10591 Aircel Reviews

Comments

Hi sharwan kanoongo,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Reply
MY complaint number[protected] and contact NO. [protected]
Reply
Thanks sharwan kanoongo, for providing us the required details. Please be assured that we working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply
ok, i see that how many days my problem resolved
Reply
Dear sharwan kanoongo,

We are still working on your issue and will update you sharp.

Regards,
Aircel Social Care Team
Reply
i know your service is so fast but offer only 60 days so i think till offer is valid you resolved my complain
Reply
Dear sharwan kanoongo,

With reference to your e-mail regarding Rc 11 valadity, we wish to inform that, we have forwarded your concern to our relevant department and we are trying to get resolved as quickly as quickly as possible.

Regards,
Aircel Social Care Team
Reply
that is not big issue but please don't forward any msg to customer regularly when you have not any offer.
Reply
bekoof bana rahe ho itney din se aircel jaise company ko shobha nahi deta .
Reply
Dear sharwan kanoongo,

You are requested to kindly Share screen shot of promotable SMS, along with sender ID and date for further assistance.

Regards,
Aircel Social Care Team
Reply
ha ha ha... what a jock.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    View all 10591 Aircel reviews & complaints
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information