Aircel Mobile Service — Wrong deduction of my money and customer care not attending | |||
Hello Sir, Further to my complaints dated 21 Aug 2014 and 23 Aug 2014. Last 2 days am not getting proper response from Aircel customer care no.198 Aircel has again and again unnecessarily and arbitrarily charged for Rs.25 so many times during last 10 day. Whereas no VAS is activated on my no. as per Aircel Message When I was using Mobile browsing the amount automatically reduced from my main balance without prior information. Already I have raised complaint about this but still its not resolved. So far I lost for more than Rs. 150 for the same issue.I need my money back or am going to complaint in consumer forum and change my network as soon as possible. Regards, Munesh Kumar [protected] Was this information helpful? | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
As per our system records, your concern has been duly addressed. Hope the resolution offered meets
your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in