[Resolved] Aircel — Mobile SIM is reported as INVALID

Manjit Singh Ichpunani

from Hyderabad, Telangana

Address:	500016
Website:	www.aircel.co.in

My Aircel number is [protected]. Last recharge successfully done was on 6th Jan 2017. Since past few days I have been trying to get the SIM recharged. While trying through my PAYTM WALLET, I get a feedback that Aircel has not accepted my order. When I try to do online recharge through official website of Aircel, I am getting a feedback that the number entered is not a valid 10 digit Aircel number. Today I have sent a mail to their customer care to which I have received an acknowledgement stating that they would look into the matter. My e-mail id is [protected]@yahoo.com and an alternate AirTel number is [protected].

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Apr 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

Aircel Customer Care's response Dear Ma Manjit Singh Ichpunani,

We suggest you visit the nearest Aircel store along with the SIM and your handset to get assistance in this regard.

Thanks and Regards.
Aircel Social Media Team

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Comments

Manjit Singh Ichpunani

from Hyderabad, Telangana

Thanks for responding.I also got a reply from Aircel's customer care on my e-mail. Both were not of much use.I finally realised that my number has been migrated to Reliance.I could get my recharge done finally through Reliance web site.