Aircel — Money deducted from my account | |||||
Dear sir/mam, This is to inform you that Rs.30 deducted from my father phone no.[protected] & I have also talk with customer care executive he said me that I have no information about this and call me after two hours because server is busy. After two hour when I recall to customer care executive he has repeat same word server is busy and I have no information about your query this is my first problem and my second problem is I have not received full talk time money as per given offer (recharge Rs.60 = 55 full TT).Aircel customer care executive making fool to customer because many time I have faced this of offer problem according to offer Aircel not giving offer benefit to customer. Pls.solve the problem as soon as possible & refund my deducted amount. Regards Jitender Gupta [protected]... Was this information helpful? | |||||
|
Aircel customer support has been notified about the posted complaint. | |||||
 6 Comments | |||||
Comments
1. I have received one massage of MUSIC RENEWAL CHARGE RS.30.
2.I have checked this offer at *121#
3.Recharge date & time - 08-June-2016 & (07:16 am)
4.Order No.- [protected]
5. Mode of recharge - online through credit card
Date of deduction is 08-June-2016 at evening time when I have checked the balance.
2.I have checked this offer at *121#
3.Recharge date & time - 08-June-2016 & (07:16 am)
4.Order No.- [protected]
5. Mode of recharge - online through credit card
Date of deduction is 08-June-2016 at evening time when I have checked the balance.
Dear Customer(jitendergupta04),
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
We apologize for the inconvenience caused. Please share the following details regarding balance deduction issue so that our team can assist you in the best possible manner:
Date & Time of deduction:
Any message received upon deduction:
And for recharge related issue, please share:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team