[Resolved]  Aircel Mumbai — deducting balance by activation of fake schemes.

Address:Mumbai City, Maharashtra

Hi, I am Nitin From mumbai.my no is [protected].from last 3 weeks whenever i recharged my account, my balance gets deducted by activating any fake schemes(e.g dazzling queen..Don't know wTF is this). till now around 100rs is deducted from my account.Also from last 3 week I am not able to contact customer support because whenever i call CC the call gets disconnects.today when i called CC, luckily CC answers my phone but when i inquired they say that we only keep last 3 day production data. there's no way we can help u.what rubbish is this.what type of business aircel doing.i even cant make the calls because whenever i recharge my account my balance deducted.please look into this issue. i am really frustrated with this. or else i have to file the police complaint against the concern authority.
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Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi Nitin,

Thank you for reaching us at Social Care.We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in

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