Aircel Mumbai — VAS service pack was activated without confirmation on my Aircel | |||
Vas pack (Miscall Alerts Rs.30 per month, Jyotish shastraRs.35 per month, Mobile acadamy Rs.75 per month) was activated on my Aircel number without permission. I am postpaid user my mobile number is [protected]. Aircel has no right to start any kind of service without my confirmation. Please do stop this non sense activity. And please setteld my account. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I have been charged in my bill for this services, which was activated without my permission, so i want refund/settlement of this charges.
PFA below attachment.
PFA below attachment.
I am still facing same issue from past 10 days, once again one more Video Talkies service got activated automatically.
and i have been charged for Rs 50 for same.
and i have been charged for Rs 50 for same.
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in