[Resolved]  Aircel — Music connect - activated without my request and deducted rs. 30/-

Address:Kolkata, West Bengal, 700035

Dear Sir,

I am Prasanta Ghosh from Kolkata like to file a Complaint against Aircel Company due to, they are activated Music Connect pack in my number +91 [protected] without any information for which they had deducted Rs.30/ on 27.02.2016.

Aircel Company always deduct some money from the number +91 [protected] too, Please do the needful as soon as possible. I am really scared to recharge further on both of these number.

I always try to get refund from the customer care, but they never give a single rupee refund.

I want my money back as soon as possible.

Thanking You.
Prasanta Ghosh
+91 [protected]
+91 [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi prasanta8309,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi prasanta8309,

Kindly share the below mentioned details for your number [protected], so that we can give you a resolution for the same also.

Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear Team,

Being now we have deactivated all VAS. Moreover, your VAS services had been activated through IVR from your end. Hence, the refund is not possible.

Warm Regards,
Aircel Social Care Team

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