[Resolved]  Aircel — Music connect services activated without confirmation - [protected]

Sir mera balance bina btaye cut kr diya gya aur servis ka bhana bna diya gya ki ye servis activate ho gai h

Dear Customer(dhananjay.athare),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer(rakesh080990),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer (dhananjay.athare),

We have checked your account and we have not found any service activated on your Aircel number. We request you if you found any unwanted deductions. Please call on 198 within 24 hours.

Warm Regards,
Aircel Social Media Team

Hi Rakesh,

Required Details.

Aircel No.: [protected] (I already added in compliant)
Date & Time of deduction: Approx 1jul to 5 jul
Amount Deducted: Rs. 30 (Rs. 270 in all previous month If you return this this is helpful to me)
Any message received upon deduction: yes renewed Music connect for one month

And Not found any activated services this is main issue, I listen this 7-8 times from your customer support and 9th time from you. But my amount Rs. 30 is deducted in every month regularly very smoothly.
You can find where is and why amount is deducted from account in each month.

If you not able to find in this month then I will switch this number to any other service provider, because it is your job to find solution for this issue.

Thanks
Dhananjay

Hi Rakesh,

One thing I loss lot of time in complaint and call customer, I have already other important work rather than this silly things. And now I am tired from this, If not found any issue then don't worry I have good option of portability because of your services.

Thanks
Dhananjay

Hi Customer Care Aircel,

Sorry Rakesh my fault above two messages for Aircel customer care.

Thanks
Dhananjay

Dear Customer(dhananjay.athare),

Thanks for writing to us. This is to inform you, we have forwarded your issue to the concerned department.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer(dhananjay.athare),

We'd like to inform you that we have not found any recent deduction on your Aircel number and you also need to informed deduction details within 72 hrs now after that only service will be deactivated & refund not applicable.

Warm Regards,
Aircel Social Media Team

Hi Aircel,

By "AIRCEL" in last 10 month I lossed Rs. 300.

I Happy today, because yesterday again I have message of deduction Rs. 30.
I am surprise how this is happen in today digital life, one small silly issue not resolved by "AIRCEL" in last 10 month and I lossed Rs. 300.

Now it is in-up and as I stated above comment "I WILL SWITCH MY NUMBER TO OTHER BEST MOBILE SERVICE PROVIDER IN NEXT WEEK"

Thanks(for your bad support)
Dhananjay

Dear Customer(dhananjay.athare),

We have highlighted your issue to the concerned department. We will get back to you with the best possible solution.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(dhananjay.athare),

We would like to inform you that the amount deducted has been refunded back to your account. Please let us know if you need any further assistance.


Thanks and Regards
Aircel Social Media Team