[Resolved] Aircel — My mobile number has been given to someone else | |||||
My mobile number [protected] has been given to someone else without giving me any prior information. This number belongs to Uttar Pradesh but I have been in Delhi for about 3 and a half months and did not use it for making calls. I got to know suddenly from my friends that my number has been given to someone else without giving me any information about it. many of my accounts are registered with this mobile no. including my state bank, whatsapp and many others. I went to customer care center with my identity details but they said that they can't help me in this. please tell me what to do to regain my number. DATE OF ISSUE : 30/10/2016 Was this information helpful? | |||||
Mar 3, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 31, 2017 Aircel Customer Care's response Dear Customer(Yourabhijeetsir), We have checked your account details and found that your number has been disconnected under ZMU(Zero Monthly Usage) policy as per TRAI guidelines. Also, this number has now been allotted to some other user as a fresh connection and can't be reassigned to you. Warm Regards, Aircel Social Media Team | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
And what will the person do for his social accounts which are listed to that number.
The new user can access that all information