[Resolved] Aircel — My number showing registration failed

swarndeep p

from Jorhat, Assam

Address:

West Tripura, Tripura, 799055

Sir,
My aircel number [protected] showing registration failed when i tried to call from this number on 29th of october 2016. I am using it for more than 8 years. I am making regular calls from this number so there is no chances of getting deactivated due to non making of calls. So, please activate my number as soon as possible.

Pinkumoni barman
Mobile no.[protected].

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Dec 3, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Oct 31, 2016

Updated by swarndeep p Dear Sir,
My number [protected] on 29 October 2016 got disconnected without getting any message b4 disconnection.
I went to customer care they said that it is not possible to 're activate my number. One more thing i noticed that my number is in another person's name, few years back Aircel message me to submit documents to my nearest retailer and I hv done the same but the number is still in another person's name.
I request you to help me to get activate my number [protected] as soon as possible.

Pinkumoni Barman
[protected]

Oct 31, 2016

Updated by swarndeep p I went to customer care they said it's not possible to activated my number since it got disconnected not deactivate. So I request you to kindly help me to get my number [protected] back in service.

Verified Support

Nov 02, 2016

Aircel Customer Care's response Dear swarndeep p,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team