[Resolved]  Aircel — My sim is missing

Address:Virudhunagar, Tamil Nadu, 604201

Dear Sir,
I have given request for deactivation of my aircel post paid, mobile no [protected] AlterNet no [protected]
My sim is missing mar 1, then how next bill garnered pls deactivate my post paid sim then I'm not pay for this bill I'm sorry then connected to me short call me then my post paid Sim immediately deactivate then connected me immediately
Regards and thanks
PANJATCHSARAM
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Apr 30, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2017
Aircel Customer Care's response
Dear Panjatchsaram r,

We would like to inform you that as per our system check, your outstanding amount is RS 1394/-. Request you to please visit nearest Aircel store along with original documents and clear the outstanding amount so that your request for disconnection can be processed.

Regards,
Aircel Social Media Team
Mar 28, 2017
Updated by panjatchsaram r
Dear Sir,
I have given request for deactivation of my aircel post paid, mobile no [protected] AlterNet no [protected]
My sim is missing mar 1, then how next bill garnered pls deactivate my post paid sim then I'm not pay for this bill I'm sorry then connected to me short call me then my post paid Sim immediately deactivate then connected me immediately
Regards and thanks
PANJATCHSARAM

Verified Support
Mar 29, 2017
Aircel Customer Care's response
Dear Panjatchsaram r,

We have again forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Mar 30, 2017
Aircel Customer Care's response
Dear Panjatchsaram r,

We hope that our team got in touch with you and shared all the requisite information. Further, we request you to clear the full outstanding amount for further process.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

In my number everyday ₹9 gets deducted automatically for some KOLDECPI9 pack. when i had activated it i was unaware of the fact that it charges money. at that time nothing related to deduction of money was mentioned. i want to unsubscribe this.
Aircel Customer Care's response, Mar 28, 2017
Verified Support
Dear Vidhi Saraogi,

We request you to please dial ussd code *121*091# to deactivate the PI 9 pack.

Warm Regards,
Aircel Social Media Team

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