[Resolved]  Aircel — Ndairpi2 is deducting my 2 rupee everyday

A call came from aircel company, 1 day back a person was taking to me he told something and without taking my opinion he activated ndairpi2 service, this service is deducting 2 rupees everyday i want this service to get deactivated and my money back too. I want this problem to get solved as soon as possible and aircel to take action regarding this.
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Nov 21, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2016
Aircel Customer Care's response
Dear Customer(pwn1),

We would like to inform you that Rs.2/- PI pack was activated on your Aircel number which gives 10 MB 2G internet for 1 Day and same has been deactivated at our end and you can also deactivate this pack from your end by dialing *121*0200# and the deducted amount credited back in your account.

Thanks and Regards

Aircel Social Media Team
Verified Support
Oct 21, 2016
Aircel Customer Care's response
Dear Customer(knackrk),

We hope that our team got in touch with you and shared all the requisite information.

Thanks and Regards

Aircel Social Media Team
Complaint comments 

Comments

Sir actually I have been using my aircel no [protected] last 6 year around and dew to some reason I couldn't use my sim last 2 months so no had been barred so i want to use that no but it can't re- issue from company
Aircel Customer Care's response, Oct 10, 2016
Verified Support
Dear Vaidik Srivastava,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Please block the my Aircell SIM no. [protected]...Radhakrishnan.S.K my alternative no..[protected]
Kindly confirm action taken in regard...Thanks...
Aircel Customer Care's response, Oct 10, 2016
Verified Support
Dear Customer(knackrk),

Thanks for reaching out to us. Please share the following information to confirm your identity:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

You can also visit your nearest Aircel store.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
I want to know my incoming and outgoing call details with duration also
send me as soon as poosible
my no. is [protected]
Aircel Customer Care's response, Oct 10, 2016
Verified Support
Dear sameer,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
I am avtivate a service of rs.5 local and std 900 for one day i am calling second day customer care to deactivate my service but they don't respond my complaint i am activate that service 30 sep i am calling per day customer care but they don't respond i want return back my 15 rupees and deactivate my service
Aircel Customer Care's response, Oct 10, 2016
Verified Support
Dear Customer(kishwer imam),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Date & Time of deduction:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
I bought a new aircel sim card on 1/9/2016, but when i insert in phone they shows ''not registered''please solve this issue .
mobile no.-[protected]
sim no.-[protected]
imsi no.-[protected]
Aircel Customer Care's response, Oct 12, 2016
Verified Support
Dear Customer(universityofmumbai),

We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:

Alternate no.:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Aircel Customer Care's response, Oct 12, 2016
Verified Support
Dear Customer(universityofmumbai),

We would like to inform that your number has been activated on date: 3/10/16. Kindly let us know for any further assistance.

Warm Regards,
Aircel Social Media Team

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