[Resolved] Aircel — Ndairpi2 & ndairsms2n activated on my number without request | |||||
Aircel is fraud company as captioned 2 services got activated on my aircel number [protected] without my consent and every day balance is getting deducted from my account. This is cheating by aircel to make money by defrauding customers. I urge TRAI and Aircel senior management to look into this matter and refund unwarranted amount deducted from my account. Was this information helpful? | |||||
Mar 10, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 06, 2017 Aircel Customer Care's response Dear Pankajg1512We regret the inconvenience caused. Kindly share the following details in order to look into your issue: Date & Time of deduction: Amount deducted: Any message received upon deduction (screenshot): Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Feb 07, 2017 Aircel Customer Care's response Dear Pankajg1512We apologize for the inconvenience you experienced. We will take the necessary action to ensure that this will never happen again in future. Further, we would like to inform you that we have deactivated Rs.2/- Data pack from your number and also initiated a waiver of Rs 60/- from our end as a one-time goodwill gesture and the same will be credited within 48hrs. Thanks and Regards Aircel Social Media Team | |||||
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