[Resolved] Aircel — NDAIRPI2 on Auto Renewal.

Shakeel Myan

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110025

Some NDAIRPI2 is automatically getting renewed everyday and till now 54 rs has been deducted due to this.
I have checked and there is no VAS service required.
i have already messaged STOP to 155332 and it shows no service enabled.
Everyday there is a msg telling me that the service is renewed.

I request you to please deactivate that service.

email : [protected]@gmail.com

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Oct 10, 2016

Complaint marked as Resolved

The service is deactivated. Thank you

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

Aircel Customer Care's response Dear Shakeel Myan,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

You can also visit your nearest Aircel store for the same.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Oct 10, 2016

Updated by Shakeel Myan Issue is solved the service is deactivated. Thank you

Verified Support

Oct 10, 2016

Aircel Customer Care's response Dear Shakeel Myan,

Thank you for your valuable feedback. We have shared the same with our concerned team for appropriate action.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Oct 12, 2016

Aircel Customer Care's response Dear Shakeel Myan,

We would like to inform you that Rs.2/- PI pack was activated on your Aircel number which gives 10 MB 2G internet for 1 Day and same has been deactivated at our end and you can also deactivate this pack from your end by dialing *121*0200#.

Warm Regards,
Aircel Social Media Team