[Resolved]  Aircel — Network is not coming

Address:712311

For the last few days there is no network in my Aircel sim. I have inserted it in other phones as well but of no use. I am currently not in my home location so can't go to the place where I took the sim. I really need the number. So please provide me a solution. I think my sim might have been deactivated. I would like to reactivate it urgently. My mobile number is [protected]. Please contact me on [protected].
Was this information helpful?
No (0)
Yes (0)
Mar 30, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2017
Aircel Customer Care's response
Dear Soura Ganguly,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Signal Bars:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Feb 06, 2017
Updated by Soura Ganguly
No signal Bar
Both indoors and outdoors
Manipal County, Singasandra, Off Hosur Road, Bangalore
Verified Support
Feb 07, 2017
Aircel Customer Care's response
Dear Soura Ganguly,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Feb 10, 2017
Aircel Customer Care's response
Dear Soura Ganguly,

Our concern team has tried to get in touch with you but unable to reach. Please share alternate no. along with convenient time to assist you better.

Warm Regards,
Aircel Social Media Team
Feb 10, 2017
Updated by Soura Ganguly
Please contact me in [protected]
Feb 10, 2017
Updated by Soura Ganguly
Time is after 6:00 PM would be convinent
Verified Support
Feb 11, 2017
Aircel Customer Care's response
Dear Soura Ganguly,

We have re-escalated your issue to the team. We will share an update soon.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Feb 22, 2017
Aircel Customer Care's response
Dear Soura Ganguly,

We hope that our team got in touch with you and shared all the requisite information.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

Comments

No bar is seen, both indoors and outdoors, location Manipal County, Singasandra off Hosur Road, Bangalore

Please check if it has been deactivated
Aircel Customer Care's response, Feb 7, 2017
Verified Support
Dear Soura Ganguly,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information