[Resolved] Aircel Network provider — Aircel -Masti Mall Service activated without my knowledge | |||
Hi Yesterday Night I have received 1 sms from Aircel for Masti Mall serices activated for [protected] number . But I did not activate any kind of services . please deactivate Masti mall services and I tried through VAS to stop that services . but I am not able to deactivate . Please do not activate any services without customer knowledge and deactivate Masti Mall services for [protected] -Aircel -Chennai Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 9 Comments | |||
Comments
Hi vanapandi,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi vanapandi,
Kindly note these links through which the download had happened are 3rd party campaigns that are embedded in the Web Pages that then you had visited and had clicked on such links, hence charged a one time download fee for the content. We advise you to take caution while browsing as to avoid clicking on such links to avoid unwanted deductions in the future.
Regards
Aircel Social care Team
Kindly note these links through which the download had happened are 3rd party campaigns that are embedded in the Web Pages that then you had visited and had clicked on such links, hence charged a one time download fee for the content. We advise you to take caution while browsing as to avoid clicking on such links to avoid unwanted deductions in the future.
Regards
Aircel Social care Team
ok.what should I do now ? My question is that is 3rd party .How can you allowed to debit my money from your side ?So you are supporting this kind of fraud ?
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We are re-escalating your issue and will update you soon.
Regards,
Aircel Social Care Team