[Resolved] Aircel — No incoming or outgoing call happens on my mobile no | |||
I have lost my phone no [protected] on 13 th january and immidiately i call customer care to lock my phone no for some days. then i replaced at nearby aircel centre and i have got a new sim, it is started on 2 nd january and also network is avaialable.but, no incoming or outgoing call happens via that new sim.i can not call 198 .what can i do? when i am calling the customer care no 198 from other aircel no, and if i tell them about my problem, then they are telling that you go to your nearest aircel centre and if i am going to my nearest aircel centre they are telling me that they can not do anything because i have told the customer care that my no has lost. so, both of them are try to ignore me. i can not call the 59059 no.if i call this no, they are telling that please check the number. i can call only to 121. so, please tell me that what will my next step to get the incoming and outgoing call? Was this information helpful? | |||
Feb 10, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 05, 2017 Aircel Customer Care's response Dear Saikat654, We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Jan 05, 2017 Aircel Customer Care's response Dear Saikat654, We hope your issue has been resolved now. Thanks and Regards Aircel Social Media Team | |||
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