[Resolved]  Aircel — No responce from appellatte / plan change with out my approval / staffs answered harshly

Address:641606

Ircel appallete ack: (ern[protected]ggwjt) - already i have made a complaint to aircel appallete via email regarding the followings:

1. why you have change my existing plans without my written approval?

2. why the agent offices do not co-operate and neglect my request for
Post paid to pre paid change?

3. why your officials not assure to give the acknowledgements against
Complaints.

I have approch your tirupur office your officials are give an false commitments.

Regards,
Abdullah
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Dec 23, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2016
Aircel Customer Care's response
Dear Abdullah Tirupur,

We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:

Alternate no.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 03, 2016
Aircel Customer Care's response
Dear Abdullah Tirupur,

We would like to inform you that kindly visit your nearest Aircel store with necessary details.

Warm Regards,
Aircel Social Media Team
Nov 03, 2016
Updated by Abdullah Tirupur
Dear Sir,

In this regard, the appellate team till now follow their commitments. in my place, whom to contact in Tirupur Aircel Store. Please provide Person Name and Contact No. because already i have bad experience and waste of my time also...

Regards,
Abdullah
[protected]
Nov 03, 2016
Updated by Abdullah Tirupur
Dear Sir,

In this regard, the appellate team till now they have not follow their commitments. in my place, whom to contact in Tirupur Aircel Store. Please provide Person Name and Contact No. because already i have bad experience and waste of my time also...

Regards,
Abdullah
[protected]
Verified Support
Nov 22, 2016
Aircel Customer Care's response
Dear Abdullah Tirupur,

Our team has got in touch with you and requisite details have been shared over the call.Kindly let us know for any further assistance.

Warm Regards,
Aircel Social Media Team
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