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[Resolved]  Aircel — no service in aircel sim

I'm not able to use my aircel sim since yesterday... When someone tries calling me it seems to be switched off& also i'm not able make any calls with my aircel sim.. It is only coming as no service.. But im still receiving company messages but i'm not able to use it... I have been calling customer care services, but i couldn't sort out the problem... It's still not working... Want to know why my sim is not working... Can u please help me sort out this problem... So that i could continue using the aircel services hereafter also...
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Oct 22, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Aircel Customer Care's response Dear Lakshmi Priyaa,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Alternate number:
Sample number which you are unable to receive the calls from:
Sample number which you are unable to call on:
Complete address with PIN code:
Nearest landmark:

Warm Regards,
Aircel Social Media Team
Verified Support
Sep 14, 2017
Aircel Customer Care's response Dear Lakshmi Priyaa,

We would like to inform you that our team tried calling you but your number was not reachable. So, we request you to share an alternate number so that we can contact you accordingly.

Warm Regards,
Aircel Social Media Team
Complaint comments 
3 Comments

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Comments

My no:[protected]... I have ported my num from DOCOMO to AIRCEL a few years ago... but recently 2 weeks back my sim got stopped working, as it is showing 'REGISTER FAILED' i have approached nearby customer care no one is helping out... they are saying your sim is in active...
Reply
Aircel Customer Care's response, Sep 13, 2017
Verified Support
Hi Customer(sarkirmani),

We would like to inform you that as per our record your number is well active from our end. Further, if you are facing any issue please visit nearest Aircel store along with your SIM and valid ID proof for further assistance.

Warm Regards,
Aircel Social Media Team
My aircel number is [protected] no network found.
Reply
My aircel number is [protected] no network found
Reply
Aircel Customer Care's response, Feb 12, 2018
Verified Support
Dear Anazhath,

We would like to inform you that, Aircel and BSNL have signed ICR agreement through which you will be able to latch on to CellOne (BSNL) network from now onward.
So, we request you to select the CellOne network manually if unable to latch automatically.

Warm Regards,
Aircel Social Media Team

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