[Resolved]  Aircel — No service in hyderabad from past 4 hours

Address:Hyderabad, Andhra Pradesh, 500035

Hi,
My details:
Phone:[protected]
Name:Harish
mailID: harish.[protected]@gmail.com.
Issue:I am unable to make calls and reach out to no one as the aircel service is sown from past 4 hours.This is a very serious problem as I am unable to reach ot to no one.I have some serious calls to make which include business calls as well.It seems not only me many people from hyderabad are unable to get signal.Please take some action.
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Jan 13, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2016
Aircel Customer Care's response
Dear Harish Pulugam,

We would like to inform you that our network services were down due to the damages caused by cyclone – Vardah. We regret to inform you that the issue is still unresolved and our concerned team is working on the issue. However, we are following it up regularly with the concerned team and the issue is expected to be resolved by today. We will keep you updated with the status of the same.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

Comments

Same problem in vijayawada too. I have fever since last 3 days. and I live alone. Now my network is dead. Best day ever.. :(
Aircel Customer Care's response, Dec 13, 2016
Verified Support
Dear Chand Gopi,

We would like to inform you that our network services were down due to the damages caused by cyclone – Vardah. We regret to inform you that the issue is still unresolved and our concerned team is working on the issue. However, we are following it up regularly with the concerned team and the issue is expected to be resolved by today. We will keep you updated with the status of the same.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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