Aircel — Non refund of security money

Address:Jammu, Jammu and Kashmir, 180003
Website:www.aircel.com

Respected Sir, My name is Veeresh Kumar & I am a defence personnel. Due to the nature of job I am being transffered from Jammu to new place. At Jammu I got an Aircel number [protected] which was initially prepaid but converted to Postpaid. For this I paid Rs. 200/- as security deposit & I was promised that this money will be paid by cheque once the number is deactivated. I requested the same in May 2013 and the number was deactivated. Since then I am waiting for my Rs 200/ which is not paid by the company till now. I think the company is making fool the customers by giving assurance that the money will be paid by cheque. If the company do this type with 10000 customers all over INDIA it will make a profit of Rs 20 Lacs. Please look into the matter. My contact number is [protected]. Thanks
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Hi Veeresh Parul,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear Veeresh Parul,

We would request you to visit nearest Aircel store for the refund of your security amount.

Regards,
Aircel Social Care Team

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