[Resolved] Aircel — Not able to activate new sim

rathore mohini 09

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110055

Dear sir,
i am Mohini two days back i brought sim. now when I try to activate my no through dialling the provided number 59059, it shows mobile network unavailable. my sim number is[protected]& mobile number is [protected] . so please activate my new number.

Regards,
Mohini

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Feb 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Dec 23, 2016

Updated by rathore mohini 09 Dear Sir /Madam,

This is to inform you that my number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.

Thanking you,

Your's Sincerely,

Verified Support

Dec 24, 2016

Aircel Customer Care's response Dear Rathore mohini 09,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Dec 24, 2016

Aircel Customer Care's response Dear Rathore mohini 09,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Dec 27, 2016

Aircel Customer Care's response Dear Rathore mohini,

We regret for the inconvenienced caused to you.

We would like to inform you that as per our record the services of your Aircel number [protected] have already been activated at our end please check and confirm.

Warm Regards,
Aircel Social Media Team

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Comments

neha singh09

from Noida, Uttar Pradesh

Dear Sir,

Thank you for your quick response.

Kindly find the required detail :-

Alternate No: [protected]
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid): not recharge yet
Date of Birth: 15/01/1991
Complete Address: Village Rajpur, Post Dharamshalla, Dist - Gaya, state - Bihar

Regards,
Mohini

Aircel Customer Care's response, Dec 24, 2016

Verified Support

Dear Neha singh09,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team