Aircel — Not able to connect call with customer service.

Abhijeet Karjee

Address:

Kamrup Metropolitan, Assam

I had recharged a ₹189 2G & 3G internet pack, in which i have been told that after using 3G Data of 1.5 GB I will be getting unlimited 2G with the speed of 64kbps which I am not getting now, and to solve this problem today I called the customer care service but they did'nt help me out, instead of solving they keep my call transferring which usually get disconnected after few min' and this happend for 3 to 4 times... And the wrost thing is that when I called again I got to hear that all customer care lines are busy till now.. Its been more then 6hrs, how can this happen that i don't connect a single call to them?? Their service is wrost... Please help... Or just tell where to report their bad service so that this never happen again.

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Dec 07, 2013

Updated by Abhijeet Karjee Sorry, its ₹198 pack not ₹189.. And the phone no. Is [protected], now its day two, i called 198, but they are still busy, can we can't even think of complaing? Cause every time we call for the help, they first transfer call and in the very next movement all customer care people becomes busy.. This is realy stupid.