Aircel — Not get extra talktime & data

Address:New Delhi, Delhi, 110044

Hi,

My aircel mobile no. is [protected],
i am recharge my account with Rs.53 on 27 of may 2016, after get massage on my mobile and i confirm with your callcentre, 1 GB Data with 30 days vailidity but i not get extra data till now. I try to contect your collcentre many time but every time get answer all custmercare repersetative are busy than call disconect.
request to you please creadit extra data in my account.

thanks in advance
Ghuran Jha
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Dear gjha74,

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date of offer message received:
Mode of recharge:
Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
My aircel mobile no. is [protected],

Ref 1-[protected]

my concern is not resolve
massage received date 28 may 2016
mode of recharge in cash
trns, id not available due to recharge with local shop.

thanks
Dear Customer(gjha74),

We have forwarded your issue to the team. We would request you to kindly share the screenshot of "Offer message received".


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Dear Gjha74,

We regret the inconvenience caused to you. We would like to inform you that as per our concern team revert you was not targeted for such offer on recharge date hence not eligible for extra validity benefit if possible so please share screenshot of received message with the date.

Warm Regards,
Aircel Social Care Team
massage deleted

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