Aircel — Not getting proper internet speed | |||||
Respected sir my name is nagendra singh and my aircel no. Is [protected]. Last day i got a message from aircel that you have offer if you recharge with rs 395 you will get 7, 95 gb 3g data with 15day valadity. Upto 500 mb the speed was good. But after that it was only 2 or 3kb/s. Then i contact to customare care he said that per day you will get only 500 mb. After 500 mb you can not get good speed. But the terms and conditions are not written on that sms. Kindly do something on that. Otherwise no one can trust on such fake offers. Thanking you Was this information helpful? | |||||
Aircel customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Hi Nagendra singh,
We would like to inform you that as per PI 395 construct, you will get high speed till 500 MB & post consumption speed will get throttled. This will happens on daily basis. USSD *122*011# will get the status of remain data/day basis.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that as per PI 395 construct, you will get high speed till 500 MB & post consumption speed will get throttled. This will happens on daily basis. USSD *122*011# will get the status of remain data/day basis.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in