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[Resolved]  Aircel — Not getting the UPC code

I have sent an sms 'PORT xxxxxxxxxx (my mobile no) to 1900' 3 times already on 6th november 2016, but havent got the UPC code yet. When i called to ur customer service, 1st they said they haven't got any sms at all, after re checking they told they recieved the porting request but not any confirmation from TRAI. And i have to wait till 7 days to get the code, if such is the case why am i seeing reports through online that clearly tells "UPC code will be instantly delivered after sending the port request".
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Dec 23, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2016
Aircel Customer Care's response Dear thilak kumar g,

We apologise for the inconvenience caused. Please share Aircel No. so that our team can look into your issue:



Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.





Thanks and Regards

Aircel Social Media Team
Complaint comments 
2 Comments

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Comments

Aircel never delivered my monthly bill to my primisis I am unable to access my bill from email now aircel banned my outgoing calls I complain many times but nobody hear me. Executives also senior says "mat bharo bill me kya Kar sakta hu"my m no. [protected] Delhi.

Reply
Aircel Customer Care's response, Nov 12, 2016
Verified Support
Dear brijesh753,

We are forwarding your issue to the team. Meanwhile please share your alternate number.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Aircel Customer Care's response, Nov 30, 2016
Verified Support
Dear brijesh753,

We would like to inform you that we have already shared your monthly bill detail at your email id: - brijeshyadav753@gmail.com on your bill cycle date.

Furthermore, if you are not able to receive your monthly bill on given mail ID so please share new email ID so that we can send you, your monthly bill detail.

Warm Regards,
Aircel Social Media Team
The aircel company is cheating to customers...and always balance deducting.The company is always deducting money from main balance by saying that hello tunes has been activated
Reply
Aircel Customer Care's response, Nov 12, 2016
Verified Support
Dear Dibyajyoti Lenka,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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