[Resolved]  Aircel — Not providing customer support. And continuously deducting my balance.

Address:Gorakhpur, Uttar Pradesh, 273006
Website:aircel.co.in, aircel.in

This company is not providing me any customer support. And moreover they have deducted about 100 ₹ from my phone without any valid reason. This company is activating any VAS on my phone without any initiation from my side.
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Aug 8, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi kraizada,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team
Aircel no. [protected].
I have attached a screenshot for your convinience. kindly provide me the refund asap. Because i never activated any service from my side.
Thank u.

Hi kraizada,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hello Kraizada,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.


Warm Regards,
Aircel Social Care Team

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