[Resolved] Aircel — Not providing my Balance

anubhab chakraborty

Address:

Kolkata, West Bengal

My Complaint Num is 1-[protected], (My num is [protected]) I received messages in the Month of July and August that on recharge of 275 ill get 2 GB data as well as Rs 40(July) and 55(August) additional talk time, I received the data part, however additional talk time is not provided both the month, the customer care is just to Deviate us and make fool o[censored]s Rediculous Customer Service, I mailed to the Nodal Officers along with the Appellate of WB and Bihar but they are also the same as there customer care guys. Rediculous . i need my balance back, please help.

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Aug 9, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi anubhab chakraborty,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear anubhab chakraborty,

We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in