Aircel — not providing porting code (nine times complain to them including tra)

Address:

Thane, Maharashtra, 401107

Dear sir. Earlier aircel prepaid shutdown the maharashtra circle so now my sim is showing "emergency calls" i have prepaid number of aircel & requesting for port code to nearest outlets but they can't able to got port code.
Retail store has suggested for forward the details to aircel customer care with the complete kyc of mine & simcard last 5 digit. As per his suggestion i've forward all the details on his maharastra circle customer care id nine times with cc to trai department when i didn't reply after fourth mail.
I am very surprised that no tri or no aircel his help me to provide the port code. I humble request to you please help me out reason i don't have shut down my old number.
I am ever thankful if you solve the issue.

Details are as follows.
Aircel mob. No:- [protected]
Alt. Number:- [protected]
Last 5 digit of sim :- 18355
Circle:- maharashtra