[Resolved] Aircel — Not received any benefits of rs 255 recharge

anees.jackspy

from New Delhi, Delhi

Address:	Lucknow, Uttar Pradesh, 226010
Website:	www.aircel.com

Dear aircel,
I have recharged my aircel no [protected] (up east) on 31-oct-2016 and i have not received any benefits of this pack. the amount has been deducted.
I also contacted customer care and they said they will call back after 1/2 hour but they did not call me even after 3 hours. when i tried to call back it said "all executives are busy please try after sometime and then automatically cuts the call".

Kindly do the needful as soon as possible.

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Dec 4, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

Aircel Customer Care's response Dear anees.jackspy,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue

Mode of recharge:

Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Nov 03, 2016

Aircel Customer Care's response Dear anees.jackspy,

We would like to inform you that as per our new plan you have received the benefit 3GB data on recharge of RC 255/-.

Warm Regards,
Aircel Social Media Team