[Resolved]  Aircel — Not satisfied by your services

Address:Hyderabad, Andhra Pradesh, 502031

I'm Ansar Ali
Ph.no- [protected]
Schedule for the reason of complaint. ...
1. Network problems
2. Why help lines are always busy ?
3. Rate cutter validity be expire before the end of date.
4.Say RC35=40TT but don't give this TT fullfilly.
5.Say RC8 & get all local &std call at 1p/2s for 28 days but give only for 5days...
I need urgent my feedback.
Ok thank yuo..
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Oct 24, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Aircel Customer Care's response
Dear Customer(Anstar92),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Recharge Date:

Mode of recharge:

Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Sep 23, 2016
Aircel Customer Care's response
Dear Customer(Anstar92),

We would like to inform that we checked your account and found that you have recharged with RC 8 on 8th & 13th Sep’16. We would like to inform you that we have not promoted any such offer as per concern on the above mentioned dates. Hence, the same is not applicable on your number.

Thanks and Regards

Aircel Social Media Team
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