[Resolved] Aircel — Not satisfied with helpline service | |||
I am sorry to say i am very disappointed with the customer care help line service of aircel they are not providing any resolution and with out any resolution they disconected the call i am not satisfied with the service so lastely i disconected my number [protected] i have to no option to disconect the number . my complant was regarding vas services which i not activated but when i call to help line they told me you have one vas service activated i told the representative to transfer my call to senior but he disconected my call and also deactivated my vas service with out my consent then i repeatedly call to helpline about the deactivated vas with out my consent they always tell me we will first listen the call then we will refund your money but i am sorry to say they not give me any resolution and alsp they behave reduly with me Was this information helpful? | |||
Jan 4, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 02, 2016 Aircel Customer Care's response Dear peerzada aarif, We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue: Date & Time of deduction: Amount Deducted: Any message received upon deduction: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 03, 2016 Aircel Customer Care's response Dear peerzada aarif, Our officials also tried to contact you but your number was not reachable (Test no. [protected]). Warm Regards, Aircel Social Media Team | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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I am Rita Devi, sir my phone number [protected]. I am using this sim card from 5 years. But now it is not working, sir plz reactivate my sim card.
Rita Devi
As per our system check, we would like to inform you that your number has been deactivated and already allotted to someone else.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team