Aircel — Not yet received the refund and social team says concern is resolved | |
I had registered a complaint regarding deduction of balance on 4th july and 7th july respectively. for which i got several replies from aircel social media team saying that my balance will be refunded, the same thing was also said by the customer care executives nisha assured that my balance will be refunded today. but still my balance hasn't been refunded. my aircel number is [protected]. the complaint numbers are 1-[protected] and 1-[protected]. now when i called 198 the customer care number they are saying that they couldn't process the refund. firstly these guys are assuring for the refund then the same people are saying that we couldn't process it, what's this going on by the aircel team. its really very annoying. i want my deducted amount of ₹ 12 as soon as possible...
Was this information helpful? | |
Aircel customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
We are working upon your issue and will get back to you with an appropriate resolution.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team