[Resolved] Aircel — Nothing has been done after complaint

[Resolved] Aircel — Nothing has been done after complaint

G gk1009 from Chandigarh, Chandigarh

I recharged by self subscription a tariff plan of 22on 24aug. Company cheated in executing that plan. I have submitted my complaint many times I have also sent proof also that proves company promised 15paise per minute for aircel to aircel std but no respond after that. They are cheaters their customer care executive try to make you fool Please take any action in this matter against company. +1 photos Was this information helpful? No (0) Yes (0)
Oct 8, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 07, 2016 Aircel Customer Care's response Dear Customer(gk1009), We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue: Aircel no : Recharge Date: Mode of recharge: Transaction ID: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team
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Comments

vijay shanth

from Udupi, Karnataka

By mistake my sim card as bin block and i try to open but sim card is rejected please re-active my sim card mobile no [protected]

Aircel Customer Care's response, Sep 7, 2016

Verified Support

Dear Vijay Shanth,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)
2 Passport Size Photos

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team