[Resolved] Aircel — Number is suspended suddenly

debojyoti20102000

from Delhi, Delhi

Address:	700126
Website:	www.aircel.com

Hi this is Debojyoti and I am using an aircel number [protected] for last 6 years. Suddenly the number got suspended and after that I called customer care and they told me to reach out to aircel store near to me. The aircel story lady told me as the sim card is suspended so I only have to convert it to a postpaid sim card if I want to have this number. But I was happy with prepaid service of aircel and also I used to have this number as my permanent number. I am really feeling bad based on what my number got suspended without letting me know about it? This is really a worst experience from aircel. I want this issue to be resolved asap.

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Nov 29, 2016

Complaint marked as Resolved

I also lost my SIM card too. So withdrawing the complaint.

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

Aircel Customer Care's response Dear debojyoti20102000,

Thanks for writing to us. Let us know If you need any further assistance.
Kindly feel free to write to us at [protected]@aircel.co.in.

Thanks and Regards
Aircel Social Media Team