[Resolved] Aircel — Online | |||
I was using online Google chorme and watching video songs. Suddenly I got message from Aircel that u have activated store 99 pack and they have charged 30 rs from account balance. This is very irritating for me, because it is not first time for me it is happening many times for me. So do something and clear the issue and I have resolved issue I need my balance back to account. Please help me... Was this information helpful? | |||
Apr 24, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Feb 20, 2017 kashoo's response !!!Urgent help!!! I am not able to deactivate auto renewal of Rs.9 data pack. It is deducted from my balance everyday. My pockets get empty. Please help me. Deactivate it. Ph no.[protected].
Feb 20, 2017 kashoo's response !!! Urgent!!! I recharged my aircel number with rs. 289 internet pack received a message that it was successful. But i am unable to use it. I cannot check the internet balance. It always happens with aircel. Please help. The aircel number is [protected].
Verified Support Feb 27, 2017 Aircel Customer Care's response Dear Customer(Sharma1210), We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Feb 27, 2017 Aircel Customer Care's response Dear Sharma1210, We would like to inform you that as we have checked and found Rs 30 would be credited to your account within 24 hours. Warm Regards, Aircel Social Media Team Verified Support Feb 28, 2017 Aircel Customer Care's response Dear kashoo, We request you to please dial ussd code *121*009# to deactivate the PI 9 pack from your number. Kindly let us know for any further assistance. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Feb 28, 2017 Aircel Customer Care's response Dear kashoo, We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue: Recharge Date: Mode of recharge: Transaction ID: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Mar 24, 2017 Aircel Customer Care's response Hi Biswanath borgoary, We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
This is Biswanath Borgoary, Mobile No. [protected]. Yesterday 22-Mar-2017, i recharged with Rs. 58 for STD Aircel Mobile Rate cutter plan for 60 days through Aircel online recharge - payment with (recharge.oneindia.com). I got confirmation message, Transaction Id:[protected], but rate cutter plan is not activated till now. Just now inquire to the customers care they said there is no record for recharge. Kindly recharge my plan or send me back my amount.
Thank you.
With regards
Biswanath Borgoary
Thank you.
With regards
Biswanath Borgoary
Aircel Customer Care's response, Mar 24, 2017
Verified Support
Dear Biswanath borgoary,
We have forwarded your concern to the team. Please allow us some time to get back to you.
Warm Regards,
Aircel Social Media Team
We have forwarded your concern to the team. Please allow us some time to get back to you.
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Mar 24, 2017
Verified Support
Dear Biswanath borgoary,
We would like to inform you that as per our record the payment of RC58 not received on your number so we suggest you to kindly contact to the bank for the refund.
Warm Regards,
Aircel Social Media Team
We would like to inform you that as per our record the payment of RC58 not received on your number so we suggest you to kindly contact to the bank for the refund.
Warm Regards,
Aircel Social Media Team
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We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:
Recharge Date:
Mode of recharge:
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We would like to inform you that we have gone through your account details and found that no recharge 289 has been done for your number. (In case of transaction failure the amount is credited back in the account in 5 working days and if the amount is not reversed in 5 working days then please contact your bank for reversal or debited amount).
Thanks and Regards
Aircel Social Media Team