[Resolved] Aircel — Online recharge done successfully but my phone balance is still showing zero

bhaskarkumar76

from Hyderabad, Telangana

Address:	500015
Website:	www.aircel.com

Transaction ID:AP[protected]
Transaction Date & Time :[protected]:38:08
Amount :149/-
So till date I hadn't received any talk time balance into my account and at the same neither I received the amount into my bank account, I request you to kindly sort this issue. Other never can I get the courage to recharge online next time for my Aircel Mobile No:

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Dec 30, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Aircel Customer Care's response Dear bhaskarkumar76,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Nov 29, 2016

Aircel Customer Care's response Dear bhaskarkumar76,

We have checked your account details and found that you have recharged with Rs.149 on 7/11/2016 and received the talktime of Rs.164 instantly. Kindly check the balance in your account by dialing the USSD code-*126*1#.

Thanks and Regards
Aircel Social Media Team