[Resolved]  Aircel — Overbill

Address:Jammu, Jammu and Kashmir, 180001
Website:Aircel

Kindly let me know how much fixed bill of 399 internet package can jump to 689. On top of that aircel has disconnected my connection.
I m very upset with your customer care as they don't have justified reason for overbill.
Kindly assist me otherwise i will be compelled to withdraw from aircel connection.

My no. Is [protected]
Reply to [protected]@hotmail.Com

Sorry to say so but your services were also suspended in j and k for so long.
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Sep 9, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2016
Aircel Customer Care's response
Dear anuj0011, We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue: Aircel No.: Date & Time of deduction: Any message received upon deduction: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team
Complaint comments 

Comments

Dear Abhiney Gupta,

We are forwarding your issue to the team. Meanwhile please share your alternate no. so that our team can look into your issue.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear Abhiney Gupta,

We hope that our team got in touch with you and shared all the requisite information.

Thanks and Regards
Aircel Social Media Team
Aircel deducted my rs100 balance without any information and cutomer care is not responding

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