[Resolved]  Aircel — Pathetic customer service that you guys have

Address:400009

Dear team,

I am very ashamed to say that i hold a aircel number [protected]

My frc activation has not been done from your charni road aircel outlet in mumbai

I have called the customer care today and had spoken to 4 customer care executive and all the four of them had disconnected my call with out writing a complain.

One of the customer care executive name is ankit patil who has been very rude to me and was not ready to write a complain against the customer care behavior with me nor for the problem i am facing with my sim.

Please register my complain and provide me a ticket number.

And if you guys can solve the problem which i don't believe now then that can be fine

Will recommend all friends of mine not to buy a aircel sim card ever because they just waste your time

Regards,
Swati chaurasia
[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Dear Swati(Swati2103),

We would request you to visit the Aircel store(Charni Road Aircel Outlet in Mumbai) with the following documents for assistance on the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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