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Aircel

[Resolved]  Aircel — Payment for Disconnected service

Address:600118

My num [protected], used only for a month and close the service before Aug, 2017. when i have paid the last bill that time i requested the person to deactivate my number that time he told me that number will be deactivated but still i am receiving the bill which i have not used. Also Many ppl calling and threatening me to pay the outstanding amount.
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Mar 6, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2017
Aircel Customer Care's response Dear Savari daniel,

Thanks for reaching out to us. Please share your correct Aircel mobile no. so that our team can assist you in best possible manner.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
2 Comments

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Comments

Hi sir
My Aircel sim is not showing the message as mobile network not available, kindly check the problem and I have not used this sim for past two months.

Kindly give me the solution as soon as possible

My number is [protected]

Thanks in advance
Reply
Hi sir
My Aircel sim is showing the message as mobile network not available, kindly check the problem and I have not used this sim for past two months.

Kindly give me the solution as soon as possible

My number is [protected]

Thanks in advance
Reply
Aircel Customer Care's response, Dec 22, 2017
Verified Support
Dear Suma,

We regret the inconvenience you have faced. We would like to inform that your number is showing as protected. Kindly share your concerned Aircel number with us along with your concern on aircelsocialmedia@aircel.co.in. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location (indoor/outdoors):

Regards,
Aircel Social Media Team
Aircel Customer Care's response, Dec 30, 2017
Verified Support
Dear Suma,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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