[Resolved] Aircel — Phone locked asking for PUK number

amitkanoongo

from Gonda, Uttar Pradesh

Address:

Jaipur, Rajasthan, 302039

Hi,

My phone got locked due to wrong password and now it is asking for PUK number.

But i dont have PUK number, i dont have any other connection to call aircel customer care.

Please help me to get my PUK number and unlock my phone.

My phone number is : [protected]

Sim number :[protected]

Alternate mobile number : [protected]

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Mar 17, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

Aircel Customer Care's response Dear Amitkanoongo,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Last recharge amount (in Rs):
Date of Birth:
Complete Address with area PIN code:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards,
AircelSocial Media Team

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Comments

amitkanoongo

from Gonda, Uttar Pradesh

Hi Team,

I have sent you an email on the mentioned email address from "amit.[protected]@gmail.com".

In that mail all the required information is there.

Kindly check and let me know my PUK number.

Aircel Customer Care's response, Feb 15, 2017

Verified Support

Dear Amitkanoongo,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Last recharge amount (in Rs):
Date of Birth:
Complete Address with area PIN code:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards,
AircelSocial Media Team