[Resolved]  Aircel — Please refund aircel of rs. 198 ( 99 rs double time taken)

Dear sir,

today i receive that message in our mobile no. [protected].

Thank You for your request to subscribe to Model Video Club. To complete your subscription please click on http://202.148.207.245:9093/API/CCG?refId=[protected]
Thank You for your request to subscribe to Weekly Video Store. To complete your subscription please click on http://202.148.207.245:9093/API/CCG?refId=[protected]

I didn't subscribed that pack and without intimation of alert message to subscriber that pack.

I kindly request to you to refund of rs. 198.

This is kind information and please do this needful.

Thanks N Regards
I.jaya Kumaresan
[protected]
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Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2015
Aircel Customer Care's response
Dear infotojai,

As per our system records, Waiver of Rs.134/- posted in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Complaint comments 

Comments

Hi infotojai,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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