Aircel — Please refund my amount for unnecessary deduction

swaathhii

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560 010
Website:	Aircel.com

I have recharged 15rs to get 25ps/min for outgoing calls to this number When i call to some one with this pack, it has been applying only for 3 times.I lost my balance of 25rs for 8mins.I faced more than 5 times this problem .Some times balance is deducting automatically.I had lost more than 300rs like this.When i called to customer care they didn't responded properly, really bad customer service & bad network .Please do necessary action and credit my amount as soon as possible

Was this information helpful?

No (0)

Yes (0)

Aircel customer support has been notified about the posted complaint.

Related Aircel reviews

View all 10591 Aircel Reviews

Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(swaathhii),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Recharge Date:
Mode of recharge:
Transaction ID:

and please also share the "Date and Time of deduction".

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team