[Resolved]  Aircel — Please refund of rs.99

Dear sir, i receive that message in our mobile no. [protected]. Dear Subscriber, you have been charged Rs. 99.0 for 30 days subscription of Pocket Store. You have got free credits in your account to download full songs, wallpaper, videos etc. of your choice. To Start logon to http://re1store.com I didn't subscribed that pack and without intimation of alert message to subscriber that pack. I kindly request to you to refund of rs. 99. This is kind information and please do this needful. Thanks N Regards I.jaya Kumaresan [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Dec 29, 2015
Updated by infotojai
Aircel — Please refund of rs.99

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In infotojai on Dec 28, 2015
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Dear sir, i receive on 27.12.15 that message in our mobile no. [protected]. Dear Subscriber, you have been charged Rs. 99.0 for 30 days subscription of Pocket Store. You have got free credits in your account to download full songs, wallpaper, videos etc. of your choice. To Start logon to http://re1store.com I didn't subscribed that pack and without intimation of alert message to subscriber that pack. I kindly request to you to refund of rs. 99. This is kind information and please do this needful. Thanks N Regards I.jaya Kumaresan [protected]
Dec 30, 2015
Updated by infotojai
Dear sir,

i receive on 27.12.15 that message in our mobile no. [protected].
Dear Subscriber, you have been charged Rs. 99.0 for 30 days subscription of Pocket Store. You have got free credits in your account to download full songs, wallpaper, videos etc. of your choice. To Start logon to http://re1store.com I didn't subscribed that pack and without intimation of alert message to subscriber that pack.

Two days gone did not received refund. I kindly request to you to refund of rs. 99.

This is kind information and please do this needful.

Thanks N Regards
I.jaya Kumaresan
[protected]
Complaint comments 

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Dear sir,
i receive on 6/1/2016 that message
in our mobile no. [protected].
Dear Subscriber, you have been
charged Rs. 60.0 for 17days
subscription of Pocket Store. You
have got free credits in your
account to download full songs,
wallpaper, videos etc. of your
choice. To Start logon to http://
re1store.com I didn't subscribed
that pack and without intimation of alert message to subscriber that
pack.
please rfund i do this needful.
Thanks N Regards
I.vishnu
[protected]
Dear infotojai,

As per our system records, waiver of Rs.99/- posted in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hi pafo,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hello pafo,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.


Warm Regards,
Aircel Social Care Team
Dear sir, i receive this message on my mobile no. [protected] .
Your subscription for Pocketstore have been renewed. To Cancel or to Download logon to: http://re1store.com
I didn't subscribed this pack. I ve been charged Rs.33 for this.I kindly request to you to refund of rs. 33. This is kind information and please do this needful. Thank you. Rajarshi Sarkar ([protected])
Dear Rajarshi Sarkar,

We regret for the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:

Warm Regards,
Aircel Social Care Team
Dear Rajarshi Sarkar,

Post system check it has been found that your balance Rs.33/- got deducted on - 18/3/2016 due to Actiavtion of VAS - STORE99 of Rs. 33/- has been posted in your A/C from our end dated on - 6/04/2016.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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