[Resolved] Aircel — Poor costumer care back up for plan change

Rajavel Kannaiyan

from Coimbatore, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

hi
This is Dr Rajavel, i have a additional no [protected],
i have been calling the coustomer care for change of my plan base plan and for 3g data transfer and the crap of a company is so unfuntional that even the cc people dont know where to direct me and they are telling call 121 and one more gal sunantha told call 1299 and nothing so far worked
this had been happening for the past 2 months.
its a total crap happening.

pls do something for this.

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Aug 6, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Rajavel Kannaiyan

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in